Leasehold Management
Supporting You Through Every Stage of Leaseholder Consultation
Providing a clear, structured Leaseholder Management service that ensures full compliance with Section 20 requirements and transparent communication with leaseholders.
We support the entire consultation lifecycle from early advice and planning through to preparing notices, managing observations and issuing compliant responses. Our experience across procurement, contract delivery and stakeholder engagement means consultation activities align smoothly with project gateways, helping clients manage risk, avoid challenge and maintain confidence in the process.
Clear and comprehensive analysis, benchmarking and practical recommendations
We manage the full administration and communication process for leaseholder consultation using streamlined workflows, controlled document management, and clear governance. Our team prepares and issues statutory notices, manages dedicated observation inboxes, logs and tracks all correspondence and provides compliant responses within required timescales.
We work closely with clients to agree data requirements, notice sequencing and consultation strategy, ensuring each stage aligns with procurement or project programmes. Our secure data‑sharing arrangements and GDPR‑compliant systems provide a complete audit trail, giving clients confidence in the accuracy, integrity, and defensibility of the consultation process.
Over
in works procured with aligned S20 processes
of leaseholder observations logged, tracked, and responded to
Over
experience supporting social housing and public sector landlords
uccessful Section 20 consultations supporting compliant recharge recovery
FAQs
We manage the full Section 20 consultation process, including drafting and issuing notices, managing observations, responding within statutory timescales, and maintaining complete audit trails.
All observations are received via a dedicated project inbox, logged in a structured observation register, tracked through to response, and shared with clients at the close of consultation.
Yes. We regularly work with client‑approved or legal‑advised templates and manage the data merge, issue, and tracking process on your behalf.
We operate secure data‑sharing agreements, GDPR‑compliant systems, and controlled data deletion once projects are closed, with confirmation provided to clients.
Yes. Our leaseholder consultation service is designed to align with procurement gateways, ensuring notices, observations and award stages are correctly sequenced.
Get in touch
If you need compliant, well‑managed leaseholder consultation support, get in touch to discuss how FFT can manage your Section 20 process with confidence and clarity.